Integration of Support Systems Essential for Frontline Service Providers
There has been decades of research on moral distress, with numerous strategies integrated into the nursing system that could also be applied in other organizations.
“If it was integrated into your organization, then everyone has to do it. I don't think you should have a choice when you have a job that's exposed to traumatic material on a regular basis, such as being yelled at or witnessing overdoses. You need to talk it out,” stated a concerned service provider.
The failure to engage in such discussions can lead to unhealthy coping mechanisms among frontline staff, including drug or alcohol abuse, or even leaving the profession altogether.
“I would like to see more help for service providers,” Perez emphasised.
Perez is featured in a recently released video by Dr. Carrie Anne Marshall, an associate professor at Western University and director of the Social Justice in Mental Health Research Lab. In the video, Perez addresses the factors contributing to moral distress among service providers in her sector.
During her research discussions, Perez highlighted the importance of this work, expressing her hope that it will result in increased support for those dedicated to assisting vulnerable populations, despite the challenges they face.
