Class-action lawsuits highlight issues with AI in health insurance denials
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Class-action lawsuits against US insurers claim automated algorithms are responsible for increased health coverage denials, pushing for significant reforms in the system to address these issues.
Class-action lawsuits have emerged in the US, claiming that automated algorithms used by health insurers such as UnitedHealth, Humana, and Cigna are leading to a significant rise in coverage denials. Critics argue that these algorithms often turn down claims in mere seconds, necessitating a reform of the health insurance system to ensure fair coverage and control high prices.
